Disney Plus Works On My Phone But Not Tv

Disney Plus is a popular streaming service that offers a wide range of TV shows, movies, and documentaries. It is available on various devices, including smartphones, tablets, gaming consoles, and smart TVs. However, some users have reported that they can access Disney Plus on their phone but not on their TV. This can be frustrating, especially if you have a big screen TV and want to watch your favorite shows and movies on the go.

Why is Disney Plus not working on my TV?

There can be several reasons why Disney Plus is not working on your TV. Here are some common issues:

Internet connectivity issues
Outdated app version
Device compatibility issues
Streaming device malfunction

If you are facing any of these issues, don't worry. In this article, we will provide you with some troubleshooting tips that can help you resolve the problem.

Check your internet connection

The first thing you need to check is your internet connection. Disney Plus requires a stable and high-speed internet connection to stream content. If your internet connection is slow or unstable, you may face issues while streaming. Here's what you can do:

Restart your modem and router. This can help resolve connectivity issues.
Move your router closer to your TV. This can help improve signal strength.
Connect your TV to the internet using an ethernet cable instead of Wi-Fi. This can help improve speed and stability.
Check your internet speed using an online speed test tool. If your speed is below the recommended speed for streaming, contact your internet service provider and upgrade your plan.

If your internet connection is stable and fast, move on to the next step.

Update the Disney Plus app

If your Disney Plus app is not up to date, you may face issues while streaming. Here's how you can update the app:

Open the app store on your TV.
Search for Disney Plus.
If an update is available, click on the update button.

If your app is already up to date, move on to the next step.

Check device compatibility

Not all devices are compatible with Disney Plus. If your TV is not compatible, you may not be able to stream content on it. Here's what you can do:

Check the list of compatible devices on the Disney Plus website. If your TV is not on the list, you may need to use a different device to stream content.
If your TV is compatible, make sure it meets the minimum system requirements. If it doesn't, you may need to upgrade your TV or use a different device.

If your TV is compatible and meets the minimum system requirements, move on to the next step.

Check your streaming device

If your streaming device is malfunctioning, you may face issues while streaming. Here's what you can do:

Restart your streaming device. This can help resolve any software issues.
Reset your streaming device to its factory settings. This can help resolve any hardware issues.
If none of these steps work, contact the manufacturer or customer support for further assistance.

If you have tried all of these troubleshooting tips and are still facing issues, contact Disney Plus customer support for further assistance. They will be able to help you resolve the problem.

Conclusion

Disney Plus is a great streaming service that offers a wide range of content. However, if you are facing issues while streaming on your TV, there are several troubleshooting tips you can try. Check your internet connection, update the app, check device compatibility, and check your streaming device. If none of these steps work, contact customer support for further assistance. With these tips, you should be able to enjoy your favorite shows and movies on the big screen.