Microsoft Your Phone App Stuck On Check Your Pc
Microsoft Your Phone is an app that allows you to connect your Android phone to your Windows 10 PC. With this app, you can access your phone’s photos, text messages, and notifications on your PC. However, some users have reported that the app gets stuck on the “Check your PC” screen. In this article, we will discuss the possible causes of this issue and provide solutions to fix it.
What Causes Microsoft Your Phone App to Get Stuck on Check Your PC?
There could be several reasons why Microsoft Your Phone app gets stuck on the “Check your PC” screen:
- Outdated Windows 10: Your Phone app requires the latest version of Windows 10 to work properly. If your PC is running an outdated version of Windows 10, the app may not function correctly.
- Outdated Your Phone app: Like Windows 10, Your Phone app also requires the latest version to work correctly. If you are running an outdated version, you may encounter issues.
- Antivirus software: Your antivirus software may be blocking the app from connecting to your phone. This could be due to a false positive or a security feature that prevents unauthorized access.
- Firewall settings: Your PC’s firewall settings may be preventing the app from connecting to your phone. This could be due to a misconfiguration or a security feature that blocks incoming connections.
- Network issues: Your PC or phone may be experiencing network issues that prevent them from connecting to each other. This could be due to a weak Wi-Fi signal, an unstable mobile data connection, or network congestion.
How to Fix Microsoft Your Phone App Stuck on Check Your PC?
Here are some solutions to fix Microsoft Your Phone app stuck on the “Check your PC” screen:
1. Update Windows 10 and Your Phone App
The first thing you should do is make sure that your PC is running the latest version of Windows 10 and Your Phone app. To do this:
- Click on the Start menu and select Settings.
- Click on Update & Security.
- Click on Windows Update and check for updates.
- Install any available updates.
- Open the Microsoft Store and check for updates for Your Phone app.
- Install any available updates.
2. Disable Antivirus Software Temporarily
If your antivirus software is blocking the app from connecting to your phone, you can try disabling it temporarily to see if that resolves the issue. To do this:
- Right-click on the antivirus icon in the system tray.
- Select Disable or Turn Off.
- Try connecting to Your Phone app again.
If disabling the antivirus software resolves the issue, you may need to add Your Phone app to the exception list or whitelist in your antivirus software to prevent it from being blocked in the future.
3. Check Firewall Settings
Your PC’s firewall settings may be preventing the app from connecting to your phone. To check and modify your firewall settings:
- Click on the Start menu and select Settings.
- Click on Update & Security.
- Click on Windows Security.
- Click on Firewall & network protection.
- Click on Allow an app through the firewall.
- Check if Your Phone app is listed.
- If it isn’t, click on Change settings and allow Your Phone app through the firewall.
4. Check Network Connection
Your PC or phone may be experiencing network issues that prevent them from connecting to each other. To check your network connection:
- Make sure your PC and phone are connected to the same Wi-Fi network.
- Restart your router and modem.
- Check if other devices on the same network can connect to the internet.
- Try using a different Wi-Fi network or mobile data connection.
Conclusion
Microsoft Your Phone app is a useful tool that allows you to connect your Android phone to your Windows 10 PC. However, if you encounter the “Check your PC” screen, it may be due to outdated software, antivirus software, firewall settings, or network issues. By following the solutions mentioned in this article, you can fix the issue and enjoy using Your Phone app to access your phone’s content on your PC.