Turtle Beach Stealth 700 Gen 2 Not Pairing To Phone
If you have recently purchased the Turtle Beach Stealth 700 Gen 2 headset and are having trouble pairing it with your phone, you are not alone. Many users have reported issues with this process, which can be frustrating. However, there are several things you can try to troubleshoot the problem and get your headset connected to your phone.
Make Sure Your Phone is Compatible
The first thing to check is whether your phone is compatible with the Turtle Beach Stealth 700 Gen 2 headset. According to the manufacturer, the headset is compatible with most Bluetooth-enabled devices, including smartphones and tablets. However, some older devices or those running outdated operating systems may not be compatible.
To check if your phone is compatible, visit the Turtle Beach website and look for a list of compatible devices. If your phone is not on the list, you may need to upgrade your device or purchase a different headset that is compatible.
Check Your Headset's Battery Level
If your phone is compatible but you are still having trouble pairing your headset, the next thing to check is the battery level. If your headset's battery is low, it may not be able to establish a connection with your phone.
To check your headset's battery level, press and hold the power button for a few seconds. The LED light on the headset will flash a certain color to indicate the battery level. A green light means the battery is fully charged, while a red light means it is low and needs to be charged.
Reset Your Headset
If your phone is compatible and your headset's battery is fully charged, but you are still unable to pair the two devices, you may need to reset your headset. To do this, follow these steps:
- Turn off your headset by pressing and holding the power button for about 10 seconds.
- Release the power button and wait a few seconds.
- Press and hold the Bluetooth pairing button (located on the left earcup) for about 15 seconds.
- The LED light on the headset will flash rapidly, indicating that the headset has been reset.
Once you have reset your headset, try pairing it with your phone again.
Update Your Phone's Operating System
If you have tried all of the above steps and are still having trouble pairing your headset with your phone, you may need to update your phone's operating system. Outdated operating systems can cause compatibility issues with Bluetooth devices, including headsets.
To update your phone's operating system, go to your phone's settings menu and look for the "Software Update" or "System Update" option. Follow the prompts to download and install any available updates.
Contact Customer Support
If you have tried all of the above steps and are still unable to pair your headset with your phone, you may need to contact Turtle Beach customer support for further assistance. They may be able to offer additional troubleshooting tips or provide a replacement headset if yours is defective.
Conclusion
Pairing your Turtle Beach Stealth 700 Gen 2 headset with your phone should be a simple process, but sometimes things can go wrong. By following the above steps, you can troubleshoot the problem and get your headset connected to your phone in no time.