Empire Blue Cross Blue Shield Provider Services Phone Number
Empire Blue Cross Blue Shield, also known as Empire HealthChoice Assurance, Inc., is a health insurance provider in the United States. They offer a variety of health insurance plans to individuals, families, and businesses. If you are a member of Empire Blue Cross Blue Shield, you may need to contact their provider services department for assistance. In this article, we will provide you with the Empire Blue Cross Blue Shield provider services phone number and other important information.
Empire Blue Cross Blue Shield Provider Services Phone Number
The Empire Blue Cross Blue Shield provider services phone number is 1-800-553-9603. If you are a healthcare provider, you can use this number to contact Empire Blue Cross Blue Shield for assistance with claims, eligibility, benefits, and more. The provider services department is available Monday through Friday from 8:30 a.m. to 5 p.m. EST.
Other Ways to Contact Empire Blue Cross Blue Shield Provider Services
In addition to the phone number, there are other ways to contact Empire Blue Cross Blue Shield provider services:
- You can log in to your account on the Empire Blue Cross Blue Shield website and send a secure message to provider services.
- You can fax provider services at 1-800-571-9026.
- If you are a member of the Empire Blue Cross Blue Shield Medicare Advantage plan, you can call 1-800-797-2325 for assistance.
What Information Do You Need When Calling Empire Blue Cross Blue Shield Provider Services?
When calling Empire Blue Cross Blue Shield provider services, it is important to have the following information available:
- Your Empire Blue Cross Blue Shield member ID number
- The patient's name and date of birth
- The provider's name and National Provider Identifier (NPI) number
- The date of service
- The procedure or service performed
- The diagnosis code
- The billed amount
Having this information ready will help the provider services representative assist you more quickly and efficiently.
Common Reasons for Contacting Empire Blue Cross Blue Shield Provider Services
Here are some common reasons why you may need to contact Empire Blue Cross Blue Shield provider services:
- To check the status of a claim
- To verify patient eligibility and benefits
- To request prior authorization for a service
- To report a billing error
- To request a reimbursement
- To update provider information
Conclusion
If you need to contact Empire Blue Cross Blue Shield provider services, you can do so by calling 1-800-553-9603 or using one of the other contact methods mentioned in this article. Make sure to have all the necessary information ready when calling to help the representative assist you more efficiently. Empire Blue Cross Blue Shield is committed to providing excellent service to their members and healthcare providers, and their provider services department is there to help with any questions or concerns you may have.