Forgot My Paypal Password And Changed My Phone Number
Paypal is a convenient way of sending and receiving money online. However, it can be frustrating when you forget your password and change your phone number. In this article, we will discuss what you can do if you find yourself in this situation.
Step 1: Reset Your Password
The first step you need to take is to reset your password. This can be done by following these simple steps:
- Go to the Paypal login page and click "Having trouble logging in?"
- Select "I don't know my password"
- Enter the email address associated with your Paypal account and click "Next"
- Choose whether you want to receive a verification code via text message or email
- Enter the verification code and click "Next"
- Create a new password and confirm it by typing it again
- Click "Update"
Once you have done this, you should be able to log in to your Paypal account with your new password.
Step 2: Update Your Phone Number
Now that you have reset your password, you need to update your phone number. This is important because Paypal uses your phone number to verify your identity and send you security codes.
To update your phone number, follow these steps:
- Log in to your Paypal account
- Click on the gear icon in the top right corner of the screen
- Select "Account Settings"
- Click on "Update" next to your phone number
- Enter your new phone number and click "Next"
- Paypal will send a verification code to your new phone number
- Enter the verification code and click "Update"
Once you have done this, your new phone number will be updated in your Paypal account.
Step 3: Verify Your Identity
After you have reset your password and updated your phone number, Paypal may ask you to verify your identity. This is a security measure to ensure that no one else has access to your account.
To verify your identity, you may be asked to provide some or all of the following information:
- Your full name
- Your date of birth
- Your social security number or tax identification number
- Your address
- A copy of your government-issued ID
Once you have provided this information, Paypal will review it and let you know if your identity has been verified.
Conclusion
If you have forgotten your Paypal password and changed your phone number, don't panic. By following the steps outlined in this article, you can reset your password, update your phone number, and verify your identity. This will ensure that you can continue to use Paypal to send and receive money online.