One Touch Verio Flex Won't Pair With New Phone
Diabetes is a chronic health condition that requires constant monitoring and management. The One Touch Verio Flex is a popular blood glucose meter that allows people with diabetes to monitor their blood sugar levels easily. However, some users have reported issues with pairing their One Touch Verio Flex with a new phone. In this article, we will explore the possible reasons for this problem and provide solutions to help you get your meter connected to your phone again.
Why Won't the One Touch Verio Flex Pair with a New Phone?
The One Touch Verio Flex connects to your phone via Bluetooth technology. If you are having trouble pairing your meter with your new phone, there could be several reasons for this:
- Bluetooth is turned off: Make sure that Bluetooth is turned on both on your meter and your phone. If either device has Bluetooth turned off, they will not be able to connect with each other.
- Outdated app version: If you have recently updated your phone, make sure that you have also updated the One Touch Reveal app. An outdated app version may not be compatible with your new phone's operating system, which could cause pairing issues.
- Distance between devices: Bluetooth technology has a limited range, so make sure that your phone and meter are within close proximity to each other. If they are too far apart, they may not be able to connect.
- Interference: Other wireless devices in the area could be interfering with the Bluetooth connection between your phone and meter. Move away from other devices or turn them off to see if this resolves the issue.
- Dead battery: If the battery in your meter is low or dead, it may not be able to connect with your phone. Make sure that your meter is charged before attempting to pair it with your phone.
How to Pair Your One Touch Verio Flex with Your New Phone
If you are having trouble pairing your One Touch Verio Flex with your new phone, there are several steps you can take to resolve the issue:
- Make sure Bluetooth is turned on: Check that Bluetooth is turned on both on your meter and your phone.
- Update the One Touch Reveal app: Make sure that you have the latest version of the One Touch Reveal app installed on your phone.
- Restart your phone and meter: Sometimes simply restarting your phone and meter can resolve pairing issues.
- Move closer to your phone: Make sure that your meter is within close proximity to your phone.
- Turn off other wireless devices: Other wireless devices in the area could be interfering with the Bluetooth connection. Try moving away from other devices or turning them off.
- Replace the battery: If the battery in your meter is low or dead, replace it with a new one.
- Reset the meter: If none of the above steps work, try resetting your meter. To do this, remove the battery for a few seconds and then reinsert it. Follow the pairing instructions in the One Touch Reveal app to reconnect your meter with your phone.
Conclusion
The One Touch Verio Flex is a reliable blood glucose meter that can help you manage your diabetes. If you are having trouble pairing it with your new phone, don't worry. There are several steps you can take to resolve the issue. By following the troubleshooting steps outlined in this article, you should be able to get your One Touch Verio Flex connected to your phone again in no time.