Bank Of America Customer Service Phone Number Live Person
Bank of America is one of the largest financial institutions in the United States with millions of customers. The bank provides a range of services including checking and savings accounts, credit cards, loans, and mortgages. Bank of America also offers customer service to help customers with their banking needs.
If you need assistance with your Bank of America account, you can contact their customer service team. In this article, we will provide you with information on how to reach a live person at Bank of America customer service over the phone.
Why You Might Need to Contact Bank of America Customer Service
There are several reasons why you might need to contact Bank of America customer service. Some common reasons include:
- Inquiring about your account balance
- Reporting a lost or stolen credit card
- Disputing a charge on your account
- Requesting a new debit or credit card
- Getting help with online banking or mobile app
- Asking about loans or mortgages
- Reporting fraud or suspicious activity on your account
How to Reach a Live Person at Bank of America Customer Service
If you need to speak with a live person at Bank of America customer service, follow these steps:
- Call the Bank of America customer service number at 1-800-432-1000
- Press 1 for English or 2 for Spanish
- Enter your account number or social security number, followed by the pound (#) key
- Press 0 to speak with a live person
- If prompted, enter your four-digit PIN or your date of birth, followed by the pound (#) key
Once you are connected with a live person, explain your issue and they will assist you with your banking needs.
Tips for Contacting Bank of America Customer Service
Here are some tips to help you when contacting Bank of America customer service:
- Have your account number or social security number ready
- Be prepared to verify your identity
- Be clear and concise when explaining your issue
- Take notes during the call, including the name of the representative and any reference numbers or case numbers
- If your issue is not resolved, ask to speak with a supervisor
- Consider using Bank of America's online chat or virtual assistant services for quicker assistance
Conclusion
Bank of America customer service is available to help you with your banking needs. By following the steps outlined in this article, you can reach a live person and get the assistance you need. Remember to be prepared when contacting customer service and to take notes during the call for future reference.