Microsoft Teams Incoming Calls Not Ringing On Android Phone
If you are experiencing an issue with Microsoft Teams where incoming calls are not ringing on your Android phone, you are not alone. This problem is commonly reported by users and can be frustrating, especially if you rely on Teams for work or personal communication. In this article, we will guide you through the troubleshooting process to help you get your Teams calls ringing again.
Check Your Phone Settings
The first step in troubleshooting your Teams incoming call issue is to check your phone settings. Make sure that your phone is not on silent or do not disturb mode. Also, ensure that your phone's volume is turned up and that your ringer is set to an audible volume. If you have any battery-saving modes enabled, try disabling them as they may be preventing Teams from ringing.
Check Your Teams Settings
If your phone settings are not the issue, the next step is to check your Teams settings. Open the Teams app on your phone and go to your settings. Under notifications, make sure that "Incoming Calls" is enabled and that the sound is turned on. You can also try disabling and re-enabling notifications to see if that resolves the issue.
Check Your Network Connection
Another possible reason why your Teams calls are not ringing on your Android phone is a poor network connection. Make sure that you are connected to a Wi-Fi or cellular network with a strong signal. You can also try switching between Wi-Fi and cellular data to see if that makes a difference.
Update Your Teams App
It is possible that your Teams app needs to be updated to the latest version. Go to the Google Play Store and check for updates to the Teams app. If an update is available, download and install it. This may fix the issue with incoming calls not ringing.
Restart Your Phone
If none of the above solutions work, try restarting your Android phone. This can clear any temporary glitches or bugs that may be preventing Teams from ringing. After restarting your phone, open the Teams app and test incoming calls to see if the issue has been resolved.
Contact Microsoft Support
If you have tried all of the above solutions and your Teams calls are still not ringing on your Android phone, it may be time to contact Microsoft support. They may be able to provide additional troubleshooting steps or escalate the issue to their development team for further investigation.
Conclusion
If you are experiencing an issue with Teams calls not ringing on your Android phone, there are several steps you can take to troubleshoot the issue. Check your phone and Teams settings, ensure that you have a strong network connection, update your Teams app, restart your phone, and contact Microsoft support if necessary. By following these steps, you should be able to resolve the issue and get your Teams calls ringing again.