Microsoft Teams Phone Standard Vs Teams Phone With Calling Plan
Microsoft Teams is a powerful collaboration tool that can help businesses of all sizes stay connected and productive. One of the key features of Teams is its ability to make and receive phone calls. However, there are two different options available: Teams Phone Standard and Teams Phone with Calling Plan. In this article, we'll take a closer look at these two options and help you decide which one is right for your business.
What is Teams Phone Standard?
Teams Phone Standard is a feature that allows you to make and receive phone calls within the Teams app. This feature is available for all Teams users and is included in all Microsoft 365 Business and Enterprise plans. With Teams Phone Standard, you can make and receive calls using your computer, tablet, or mobile device. You can also transfer calls, put calls on hold, and use other features commonly found in traditional phone systems.
However, Teams Phone Standard does have some limitations. For example, it does not include a phone number, so you cannot make or receive calls from outside the Teams app. Additionally, you cannot use Teams Phone Standard to call emergency services.
What is Teams Phone with Calling Plan?
Teams Phone with Calling Plan is a more comprehensive phone system that includes a phone number and the ability to make and receive calls from outside the Teams app. With Teams Phone with Calling Plan, you can also call emergency services and use other advanced phone features, such as call queues and auto attendants.
Teams Phone with Calling Plan is available as an add-on to Microsoft 365 Business and Enterprise plans. It requires a separate subscription and additional fees, but it provides a more complete phone system solution for businesses that need it.
Which option is right for your business?
The answer to this question depends on your business's specific needs and requirements. If you only need to make and receive calls within the Teams app, then Teams Phone Standard may be sufficient for your needs. This option is included in all Microsoft 365 Business and Enterprise plans, so there are no additional fees or subscriptions required.
However, if you need a more complete phone system solution that includes a phone number and the ability to make and receive calls from outside the Teams app, then Teams Phone with Calling Plan may be a better option. This option does require a separate subscription and additional fees, but it provides a more comprehensive phone system solution for businesses that need it.
Conclusion
Microsoft Teams is a powerful collaboration tool that can help businesses stay connected and productive. With its phone system features, Teams can also serve as a complete phone system solution for businesses of all sizes. Whether you choose Teams Phone Standard or Teams Phone with Calling Plan depends on your business's specific needs and requirements. Consider your options carefully and choose the one that best meets your needs.